Will outsourcing lead to loss of control and oversight?
AFGS ensures that the clients are kept up to date on a regular basis. The client’s account manager and our Head of Operations are contactable for updates anytime during business hours from Monday to Friday.
Are you available to meet in person?
Rajiv Ghelani (Director) and Biren Shah (Head of Operations) are both based in Melbourne, Australia. They are both contactable by phone (Rajiv +61 411 395 733 and Biren +61 403 612 961) or email during business hours Monday to Friday. Meetings can be arranged in person, via Zoom or Google Meet.
What qualifications do your employees possess?
Our employees are highly qualified and have professional degrees for the work they do. The executing analysts are double graduates in the field of accounts. The professional experts own the degree of CA, MBA in finance, CPA, and masters in accounts, finance and business.
What are the security measures you take to protect client’s data and information?
AFGS understands the importance of data security. Here are some of the security measures we have in place to protect our clients information:
- Employees are allowed to enter the work area exclusively through biometric verification and access card.
- Cellular phones, bags and personal articles are prohibited in the work area.
- The entire work area & systems are under continuous CCTV surveillance.
- USB ports are disabled at workstations and do not have external drives
- Accessing personal email accounts is strictly forbidden.
- Use of the internet is restricted to work related sites only.
- IP authentication ensures business sites of the firm are available to authorized parties.
- All the work facilities are protected by security guards employed outside the offices.
Which software do you use?
Our team of highly skilled professionals have extensive knowledge in the following softwares:
Accounting – MYOX, XERO, SAGE, RECKON, QUICK BOOKS.
Mortgage – INFYNITY, MERCURY, PODIUM / MY CRM, SALES TREKKER & FLEX
What are the modes of payment?
The most preferred way of payment is a wire transfer. For further information related to payment, please contact our Head of Operations, Biren Shah on +61 403 612 961.
Will outsourcing to AFGS be cost effective?
AFGS ensures no hidden charges or any last minute surprises. We’re proud to offer our clients a fixed price on each engagement. We can do this because we embrace the latest technology and standard operating procedures in our practice. Our fees are fair, straightforward and transparent. We work with you to tailor-make your processing requirements suited to your business needs so you only pay for what you really want.